Helplines and websites for parents

Helplines Apps and Support Groups for Parents  

101 - Non emergency police number  

111 - Non emergency health advice  

999 - Emergency  

Adfam  Support for families affected by drugs and alcohol - https://adfam.org.uk/  

Ceop Reporting online sexual abuse or content - https://www.ceop.police.uk/safety-centre/  

Drinkline - 0300 123 1110 Freephone

Confidential information and advice for you or someone you are worried about. Weekdays 9am–8pm, Weekends 11am–4pm

 Frank - Telephone 0300 123 6600  / Text 82111 Honest information and advice about drugs and alcohol  confidential 24/7   https://www.talktofrank.com/  

IMAlive Online crisis messenger service (based in US) 24/7 https://www.imalive.org/    

Malachi - 0121 441 4556 

Money Advice Service - 0800 138 7777 Free  Financial help and information https://www.moneyadviceservice.org.uk/en    

New Era - 0300 303 3788 

NetAware  Parents’ guide to apps/games/ social media sites to help keep children safe https://www.net-aware.org.uk/  

Pace - 0113 240 5226
Telephone support and secure online forum for parents of exploited children
Office hours
https://paceuk.info/for-parents/
 

Recovery - 0203 553 0324 Support for drug and alcohol addiction. Free callback available 24/7 https://www.recovery.org.uk/  

Refuge - 0808 2000 247 Domestic abuse helpline and online support and information  Free 24/7 https://www.nationaldahelpline.org.uk/  

Samaritans - 116 123 Free confidential support line for people who are feeling desperate  https://www.samaritans.org/ Online chat will be available soon.  

SelfHarm UK  Support with self-harm issues www.selfharm.co.uk  

Shout  Crisis text messenger service Text 85258 24/7 Free on most networks https://www.giveusashout.org/get-help/  

Staffordshire Children’s Social Care (SCASS) - 0800 111 8007   

Step Change Debt support charity  https://www.stepchange.org/debt-info/emergency-funding.aspx  

Stoke-on-Trent Children’s Social Care - 01782 235100  

Stop Breathe Think  Free Mindfulness app (pay version also available) https://www.stopbreathethink.com/   

Wellbeing Matters - 0300 303 0923

Young Minds Support for parents When young people suffer poor mental health https://youngminds.org.uk/find-help/for-parents/parents-survival-guide/