Local agencies, helplines and website information

1st April 2020

Helplines, apps and websites to support parents

 

Phone

Website

Online chat

101

Non-emergency Police number.

For emergencies

DIAL 999

 

101

 

15p per call

 

 

111

Non- emergencyhealth advice.

For emergencies

DIAL 999.

111

Call if you are seriously worried about symptoms

 

24/7

free

https://111.nhs.uk/

 

Use website if your enquiry isn’t serious

 

Adfam

Support for families affected by drugs and alcohol

 

 

 

 

https://adfam.org.uk/

 

CEOP

Reporting online sexual abuse or content

 

 

https://www.ceop.police.uk/safety-centre/

 

Drinkline

Confidential information and advice for you or someone you are worried about

0300 123 1110

 

weekdays 9am–8pm, weekends 11am–4pm

 

free

 

 

Frank

Honest information and advice about drugs and alcohol

 

 

 

03001236600

 

Text 82111

confidential

 

24/7

https://www.talktofrank.com/

 

IMAlive

Online crisis messenger service

(based in US)

 

 

 

24/7

https://www.imalive.org/

Money Advice Service

Financial help and information

 

0800 138 7777

 

Free

 

 

https://www.moneyadviceservice.org.uk/en

 

NetAware

Parents’ guide to apps/games/ social media sites to help keep children safe

 

https://www.net-aware.org.uk/

 

Pace

Telephone support and secure online forum for parents of exploited children

0113 240 5226

 

Office hours

 

£

https://paceuk.info/for-parents/

 

Recovery

Support for drug and alcohol addiction

 

0203 553 0324

 

Free callback available

 

24/7

 

https://www.recovery.org.uk/

Refuge

Domestic abuse helpline and online support and information

 

0808 2000 247

 

Free

 

24/7

https://www.nationaldahelpline.org.uk/

 

Samaritans

Free confidential support line for people who are feeling desperate

116 123

https://www.samaritans.org/

On its way! Chat will be available soon.

SelfHarm UK

Support with self-harm issues

 

 

X

www.selfharm.co.uk

 

Shout

Crisis text messenger service

 

 

 

 

Text 85258

 

24/7

 

Free on most networks

https://www.giveusashout.org/get-help/

 

Staffordshire Children’s Social Care

0800 1313 126

 

 

 

 

 

 

Step Change

Debt support charity

 

 

 

 

https://www.stepchange.org/debt-info/emergency-funding.aspx

Stoke-on-Trent Children’s Social Care

 

 

01782 235100

 

 

 

 

 

Stop Breathe Think

Free Mindfulness app

(pay version also available)

 

https://www.stopbreathethink.com/

 

Young Minds

Support for parents when young people suffer poor mental health

 

https://youngminds.org.uk/find-help/for-parents/parents-survival-guide/

 

 

 

Free resources for children and young people during COVID-19 restrictions:

  •        https://www.phoenixgrouphq.com/covid-19

 

 

And finally, some indoor activities for younger children available on these websites: